If you want to be the top seller amongst your competitors, you would need to identify your customers’ needs and to choose the right products and services that fulfill their needs. Building a trustworthy relationship by delivering quality products through quality services, would pave you the way for your successful business.
Virtual Office Assistants share the top 5 tips to become a top seller in Amazon
1. Make sure that you package things properly:
Building a trustworthy relationship is the significant factor to become a top seller. Always make sure that your item is well protected and packed that it does not get damaged. Products that are not delivered in a good condition would lead to negative attitude towards your business. In Amazon, sales alone won’t get you the top seller status, but the best customer service is necessary to maintain your level or to reach to next higher level.
2. Include all basic information in your listing:
Make sure that you include the essential information in listing your item. Ensure your customers that you are there to answer any questions that they may have about the item. This gives them a better impression of you and your business and the question of why not to buy in your shop.
3. Don’t overcharge on Shipping:
This is the most important factor in attracting more customers. One best tactic that top sellers follow is increasing the sale price rather than the postage price, as buyer would get irritated if they are charged more for shipping.
4. Keep an eye on your competitors.
Pay attention to what different products are selling in Amazon market and also learn how Amazon top sellers use the technique of selling those items. Find out the special offers and discounts they are using to lure the customers’ away. Follow the same tactics in marketing your product to make sure that you are always only one step behind them.
5. Offer valuable customer service:
Customer service is very important to get hold of your level. It is not difficult to deliver good customer service. Make sure you go out of your way to help customers and they will remember this. Keep your customers up to date with what’s happening from placing the orders to shipping. Give them prior information in case of any delay in shipping. Have an auto responder mail service to tell them about promotional offers. Satisfaction will be displayed in your feedback that you receive.
Virtual Personal Assistants are qualified in managing customer service and also performs many value added services such as finding the products, their wholesalers, competitive selling prices, and the margins on each sale to their clients, to make them as a top seller in amazon.