Tools Every Successful Reseller Host Should Be Using
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To stay competitive in the world of website hosting, resellers leverage several tools to deliver successful reselling services. Such tools automate several business operations, helping to deliver prompt and personalized service.
From managing billing and clients to executing marketing campaigns, various tools come into play. Let’s explore the best tools that every successful reseller web hosting business uses to ensure efficiency for their business operations.
Tools Every Reseller Host Must Use
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WHMCS -Automation Made Easy
Web Host Manager Complete Solution (WHMCS) is an all-around automation tool that handles nearly all client operations. From package building and automating the billing system to offering customer support and domain management, the tool is quite comprehensive.
It is one of the best tools a reseller hosting provider can use. Powered by intuitive design and a long list of amazing features, it has everything that you could ask for.
You can integrate it with payment gateways, automate payment reminders, issue coupons and promotions, send email notifications, and more.
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WHM-Backend Control for Reseller Hosting Plans
Web Host Manager (WHM) is a web-based tool that reseller web hosting providers use to manage multiple websites through a single account. Some of the key features of WHM that can power up your reseller web hosting include:
- You can create a cPanel account, which website owners use to manage their own websites.
- Allocate resources to each cPanel account.
- Aid in managing server configuration, including security configuration, Apache, DNS, etc.
- Allows you to set a wide range of backups while helping you manage individual cPanel account backups and so much more.
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Control Panel – Empower Your Clients
The control panel is like a remote for your server, providing management support. It has a web-based interface that centralizes the management of reseller web hosting.
| Control Panel | Details |
| cPanel | A user-friendly interface packed with several amazing features. |
| Plesk | Offers comprehensive features and is compatible with multiple operating systems. |
| DirectAdmin | Comes with basic tools for managing a website and hosting. |
| ISPConfig | Open-source control powering website and email management |
| Virtualmin | It is designed for cloud web hosting, enabling the management of virtual servers, databases, and websites. |
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Support Tools – Fast, Reliable Assistance
Customer support is the backbone of a reseller web hosting business, so it is important to implement a powerful support tool.
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Ticket System
An inbuilt ticketing system within the reseller web hosting account that allows customers to raise support and track the status of issues.
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Live Chat
Live chat should offer not only online assistance, but also reduce response times and contribute to customer retention.
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Knowledge Base
A reseller web hosting business must have a strong knowledge base within the website that facilitates customer independence for basic queries.
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Marketing Tools – Grow Your Reseller Business
Marketing tools help you promote your reseller web hosting business. Reseller hosting providers can use these to promote their business or add them to their packages to attract customers by creating personalized packages. Some of the best marketing tools include:
- Email Marketing
- Social Media Marketing Tools
- Website Analytics and Data Reporting Tools, etc.
Conclusion
We have discussed some of the best reseller web hosting tools that resellers must add to their business operation. They are not just for seamless operation, but you can also pack some of these tools into your reseller hosting plans to attract customers.
Some of these tools include WHMCS, WHM, control panels, support tools, and marketing tools. Next time you buy a reseller hosting plan from a web hosting provider, ensure you negotiate these tools to make your server management simple.
